Shipping Policy
Every NULLØ item is made to order through our print-on-demand partners. This means your order goes through two stages: production, then shipping. Please factor both into your delivery expectations.
Production time
Most items are produced within 2–5 business days after you place your order. During peak periods (holidays, launches) production may take slightly longer.
Shipping time (after production)
- United States: 3–7 business days
- Canada: 5–10 business days
- International: 7–20 business days, depending on destination and customs
Estimated total delivery (production + shipping) is typically 5–12 business days within the US.
Shipping rates
Shipping is calculated at checkout based on your destination and the items in your cart. Any free-shipping promotions will be clearly noted on the site.
Tracking
Once your order ships, you’ll receive a confirmation email with tracking. Please allow 24–48 hours for tracking to update after you receive it.
Multiple items
Orders with multiple items may ship separately and arrive on different days, since products can be produced in different facilities. You won’t be charged extra for split shipments.
Customs, duties & taxes (international)
International orders may be subject to import duties, taxes, or customs fees set by the destination country. These are the responsibility of the customer and are not included in our prices or shipping charges.
Incorrect address
Please double-check your shipping address at checkout. We’re unable to reroute packages once shipped, and orders returned due to an incorrect address may incur a reshipping fee.
Questions
Need help with a shipment? Email support@nullo.store.